Terms of service

Terms of Service

Last Updated: July 3, 2026

Welcome to Dravyam Ayurveda, a brand owned and operated by DRS HEALTH SOLUTIONS PRIVATE LIMITED ("Company", "we", "our", or "us").

These Terms of Service ("Terms") govern your access to and use of our website www.dravyamayurveda.com, including all products, services, content, and features available through our online store.

By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

  • The information you provide is accurate and complete.

  • You are legally capable of entering into a binding agreement under applicable laws.

Products & Services

Dravyam Ayurveda offers Ayurvedic, herbal, wellness, and healthcare products through its online store.

We make every effort to ensure that product descriptions, images, pricing, and availability are accurate. However:

  • Product packaging may vary from images displayed on the website.

  • Minor variations in colour or appearance may occur.

  • Product availability may change without prior notice.

We reserve the right to modify, discontinue, or update any product at any time.

Pricing & Payments

  • All prices are displayed in Indian Rupees (INR) unless otherwise specified.

  • Prices are inclusive or exclusive of taxes as indicated during checkout.

  • Payment must be completed before order processing for prepaid orders.

  • We reserve the right to correct pricing errors at any time.

Payments are processed securely through trusted payment gateway providers.

Order Acceptance

After placing an order, you will receive an order confirmation email or message.

This confirmation does not guarantee acceptance of your order.

We reserve the right to refuse, cancel, or limit any order due to:

  • Product unavailability

  • Incorrect pricing

  • Payment verification issues

  • Suspected fraud

  • Violation of these Terms

  • Any other legitimate business reason

If your prepaid order is cancelled by us, the full amount paid will be refunded.

Shipping & Delivery

Orders are shipped according to our Shipping Policy.

Delivery timelines are estimates only and may vary due to:

  • Courier delays

  • Weather conditions

  • Government restrictions

  • Natural disasters

  • Remote delivery locations

We are not responsible for delays caused by third-party logistics providers.

Returns & Refunds

Returns, replacements, and refunds are governed by our Return & Refund Policy.

Please review that policy before making a purchase.

User Responsibilities

By using our website, you agree that you will not:

  • Use the website for unlawful purposes.

  • Attempt unauthorized access to our systems.

  • Upload viruses or malicious software.

  • Interfere with website functionality.

  • Copy, reproduce, or misuse website content without written permission.

  • Submit false or misleading information.

Violation of these Terms may result in suspension or termination of your access.

Intellectual Property

All content available on this website, including but not limited to:

  • Logos

  • Brand name

  • Product images

  • Product descriptions

  • Graphics

  • Videos

  • Website design

  • Icons

  • Text

  • Trademarks

is the exclusive property of DRS HEALTH SOLUTIONS PRIVATE LIMITED or its licensors.

No content may be copied, reproduced, distributed, or used without prior written permission.

Medical Disclaimer

The information provided on this website is intended for general educational and informational purposes only.

Our Ayurvedic and herbal products are designed to support overall wellness and healthy living.

They are not intended to diagnose, treat, cure, or prevent any disease.

Customers should consult a qualified physician or healthcare professional before using any product, especially if they:

  • Are pregnant or breastfeeding

  • Have an existing medical condition

  • Are taking prescription medication

  • Have known allergies

Individual results may vary.

Limitation of Liability

To the maximum extent permitted by law, DRS HEALTH SOLUTIONS PRIVATE LIMITED shall not be liable for any:

  • Indirect damages

  • Incidental damages

  • Consequential damages

  • Loss of profits

  • Loss of business

  • Data loss

  • Delays caused by third parties

arising from the use of our website or products.

Our total liability shall not exceed the amount paid by the customer for the specific order.

Third-Party Services

Our website may integrate with or contain links to third-party services including:

  • Shopify

  • Payment Gateways

  • Courier Partners

  • Marketing Platforms

  • Analytics Services

We are not responsible for the policies, services, or content of third-party websites.

Privacy

Your use of our website is also governed by our Privacy Policy.

Please review it to understand how we collect and process your personal information.

Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Updated versions will be published on this page with the revised "Last Updated" date.

Continued use of the website after changes constitutes acceptance of the revised Terms.

Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the competent courts located in Bhopal, Madhya Pradesh, India.

Contact Us

If you have any questions regarding these Terms of Service, please contact us:

DRS HEALTH SOLUTIONS PRIVATE LIMITED

Brand: Dravyam Ayurveda

Website: https://www.dravyamayurveda.com

Customer Support: +91 8770529063

Email: drshealthshopify@gmail.com

Registered Office:

Shed No. 06, Sector I, Ward No. 43,
Govindpura, Subhash Nagar,
Bhopal, Madhya Pradesh – 462023,
India